Data Privacy Tech Comparison: Mine PrivacyOps vs. DataGrail

Or Baram
5
min read

Are you looking to compare OneTrust and Mine PrivacyOps? If you’re reading this, you’ve come to the right place.

Here, we'll cover the main differentiators and points to keep in mind based on real customer reviews on G2.

Data Privacy Tech Comparison: Mine PrivacyOps vs. DataGrail

Just getting started

When it comes to data privacy management and compliance solutions, there are a lot of options on the market. And, like with any other product, each provider promises their solution is the best. However, sifting through all of the marketing fluff can be daunting. To make the evaluation process a little easier, start by creating a list of must-have features. Then, based on that list, narrow down your options to two or three solutions. Once you have your shortlist, it's time to do your homework. Read reviews and/or case studies, and even reach out to current customers to understand how well the solution works in practice. By taking the time to evaluate your options, you can ensure that you choose a data privacy management and compliance solution that meets your specific needs.

Comparison index

1. Overview: Mine PrivacyOps

2. Overview: DataGrail

3. Feature & Pricing Comparison

  • Product and features ‘on paper.’
  • Customer market segment
  • Pricing and plans

4. Product User Rating Comparison

  • Ease of setup
  • Ease of use
  • Quality of support
  • ROI (Return-on-investment)

5. Conclusion

Mine PrivacyOps Overview

Mine PrivacyOps operates globally, offering an all-in-one privacy and compliance suite for businesses. Mine enables companies to automate and orchestrate their entire privacy operations processes to turn privacy into a business advantage. With Mine, you can create automated workflows with top-rated consent and privacy request management, data mapping, ROPA, vendor risk assessment, and more. All done via top-notch UI/UX, a no-code approach, and a fully automated experience.

One central platform provides companies with a scalable privacy infrastructure while placing consumers and user experience at the center.

DataGrail Overview 

DataGrail offers a global data privacy management system that uses pre-built data integrations in their API library to take the pain out of day-to-day privacy workflows. They do that by using an automated approach and focusing on the number of systems they offer integrations for. DataGrail defines its tool as a ‘Privacy Control Center’ aiming to help organizations build trust for legal, security, and executive teams by developing its Privacy Program. 

Feature & Pricing Comparison

Now that we’ve introduced both contenders let’s dive into the first part of the comparison.

The Product and features ‘on paper’.

Similarly, Mine PrivacyOps and DataGrail focus mainly on the privacy operations aspect of the organization. But the two couldn't be more different when you look under the hood.
User experience is a top priority for both Mine and DataGrail. Neither company wants its users to feel like they're sacrificing convenience for privacy. As a result, both companies have focused on developing user-friendly products that make it easy to manage privacy operations by taking different approaches to achieve this goal.
Mine PrivacyOps has a human-first approach. The platform makes the process very comfortable for consumers and users of the platform. It's highly intuitive and easy to work with, unlike what competing solutions, namely DataGrail, offer.
Mine PrivacyOps has a robust approach to product design, making processes and workflows smooth. Other vendors continue to envy the fast implementation and onboarding periods - DataGrail, for example, suffers from lengthy implementation and training periods.
Both offer automated solutions for Privacy Request Handling, Data Mapping & Discovery, and more. However, DataGrail shines the spotlight on a 'big' library of integrations. At the same time, Mine, also emphasizing automating processes and simplifying workflows, does that just as well with proprietary databases (something DataGrail has an issue with).
You can choose between an extensive level of customization with Mine, with custom implementation for each company, vs. 'rolling the dice' that the systems you need will be included in DataGrail's existing API library.
DataGrail does offer additional Data Mapping via surveys and Data Classification.
Mine PrivacyOps uniquely offers Cookie Tracking(Consent Management) and Data Governance.

Customer market segment

Based on G2 user reviews, Mine and DataGrail stand out as providers for Mid-Market sized organizations. DataGrail does have stronger past relations in the Enterprise market segment, which is apparent from their roster of current customers and the angles they choose to market.
Mine brings a younger, dynamic, agile approach and is suitable for growing with companies of many sizes that can benefit from their module and customizable plans. This facet also stands out when looking at the breakdown of customer market segments.

Pricing

There are many factors to consider when choosing a privacy solution for your company, but one of the most important is cost. Privacy solutions can be expensive, and it's essential to find one that fits your budget.
G2 customers are excited about Mine PrivacyOps and rated it high for the ROI. Their pricing is very competitive, and they offer a variety of module-based plans to fit different company sizes.
In addition, their return on investment is very high, so you can be sure you'll get your money's worth with Mine.
Mine offers a tiered pricing model, allowing for a modular offering and customized plans. They also provide a basic solution for the lowest scale of user request handling.
DataGrail's pricing is a 'one size fits all' subscription. As a result, even small businesses will be overpaying for the service they actually need with DataGrail.
As you can see, Mine is much more affordable for small to medium-sized businesses. But what about larger organizations?
Well, Mine PrivacyOps also offers enterprise plans that can be custom-priced to fit the needs of any organization. One study found that businesses using PrivacyOps saved an average of 30% on their privacy compliance costs.
So, when it comes to pricing and plans, PrivacyOps is the clear winner. Not only is it more affordable for small businesses, but it also offers a customizable solution for enterprise organizations. It ultimately makes PrivacyOps the better choice for any business looking to get positive ROI on their privacy compliance investment.

Product User Rating Comparison

The setup & implementation process.

Setup and onboarding can be time-consuming and difficult. However, with Mine PrivacyOps, you can get a fully functional platform within less than 30 minutes (instead of months for the industry average). G2 users rated Mine's ease of setup criteria 10% higher than DataGrail. DataGrail's biggest issue has been its lengthy implementation and training periods.
So, if you're looking for a quick and easy platform to set up, look no further than Mine PrivacyOps. The platform offers a self-serve solution that will save you time and hassle. Thanks to a user-friendly interface, you can get started using the platform immediately- without going through a lengthy onboarding process. Go live fast and see immediate results.

The platform’s ‘ease-of-use.

In the world of privacy and security, design and user experience are often overlooked. Despite this, Mine PrivacyOps considers them an essential component of the platform. Mine was designed based on simplicity and usability to help customers understand and act quickly on their processes. The onboarding process, including the setup of all integrations to a company's tech stack, is a breeze with Mine's no-code automations (no engineering required at any step!).
That's why customers rated Mine as the "Easiest To Use" privacy platform for Summer 2022. With a 15% higher rating than DataGrail, Mine is leading the way in making privacy easy and accessible for everyone. Thanks to the fantastic team and the commitment to putting users first, Mine is changing how people think about privacy management technologies.

A platform’s quality of support.

Regarding real-time tech solution management, availability and attentive support are critical factors. And the difference between Mine PrivacyOps and DataGrail is incredibly significant. Mine PrivacyOps offers instant support via chat, slack, or email, 24/6.

In contrast, DataGrail only offers support Monday-Friday during business hours. This is a considerable difference that businesses should take into account when choosing a real-time tech solution provider. With Mine PrivacyOps, you know you'll be able to get the support you need when you need it. And that can make all the difference in the world.

The ROI (Return on Investment).

According to G2, the return on investment time of Mine PrivacyOps is estimated to be about three months among customers. In contrast, the exact estimation for DataGrail is much higher — 10.7 months on average.
Mine provides an advantage for a 'cost reduction' in the traditional sense, meaning the lower price for their platform, and with the time it saves for different teams (like support, engineering, operations), sparing them the manual work. According to a report by Gartner, the cost for an organization to manually fulfill one user's privacy request is $1600 on average!
When weighing the value you get from a piece of software, you should always consider how much you're paying for it.

Verdict

DataGrail’s brand name might carry more weight since they have serviced companies from the get-go. But Mine PrivacyOps has been storming over the privacy landscape in the past year. Coming from a consumer-facing background with their B2C discovery tool, they have a compelling basis to give the best-fitting solution to companies. They are familiar with the challenges on both ends of the spectrum.
Though the solutions seem similar on paper, with both focusing on automating everyday privacy operations and tasks, Mine PrivacyOps stands out with the user’s experience in mind (both the consumers and the companies!), a terrific support array, more extensive customization, and affordable pricing.

Want to learn more? see how Mine PrivacyOps can help your organization - 

One of our experts is available via chat, or you could choose a time for a demo.

According to G2, Mine PrivacyOps holds the highest satisfaction rating in the market among privacy management software — with 98% of users likely to recommend it.
The administration, setup, and everyday use are fundamental to your privacy program’s success. For this reason, Mine PrivacyOps has the upper hand when it comes to choosing the product & team you want to work with daily.

Data Privacy Tech Comparison: Mine PrivacyOps vs. DataGrail

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